Systems support when you need it
Get immediate assistance with your digital guide downloads, PayHero transactions, or custom reporting setup. We are here to keep your operations running smoothly.
How can we help?
Submit your transaction details or operational requirements. Our team will review and respond within 24 hours.
Download & transaction support
How do I receive my PDF guide after payment?
Can I request custom reporting tools?
PayHero automatically redirects you to the download page immediately after successful M-Pesa payment. You will also receive an email with the download link.
Yes. We build tailored operational visibility tools for farms and remote businesses. Use the contact form to share your specific requirements.
What if my M-Pesa STK push fails?
Are the tools mobile-friendly?
If the prompt doesn't appear, ensure your phone is active and has sufficient balance, or contact us using the form above with your transaction details.
Absolutely. All OVIC reporting tools and digital guides are optimized for mobile-first utility, designed to work reliably on any smartphone.